Privacy & Terms of Service

HelenMeetsTroy.com is the only dating site that gives you the much needed other half of the pie “visual preference”.  HelenMeetsTroy provides a patented program that learns your visual preferences and organizes your matches on a whole other level of detail.  Our basic searching and matching service is free, and we offer paid subscriptions that allow you to communicate with other members.  We do as much of the work as possible in finding your ideal match.  Be responsible in what you publish in your profile and in your conversations with other users.  We do what we can to provide a service that makes you happy and keeps you safe, but the end responsibility for your safety is up to you.

Terms of Service:

The following terms and conditions govern all use of the HelenMeetsTroy.com website (hereinafter the “Website” and sometimes referred to as HelenMeetsTroy) and all content, services and products available at or through the Website.  The Website is offered subject to your acceptance, without any modifications by you, of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website.  By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this Agreement.  If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any of its services.  If these terms and conditions are considered an offer by HelenMeetsTroy.com, acceptance is expressly limited to these terms.  The Website may only be used by individuals who are at least 18 years old and are not in a relationship.

If you create an account and/or profile on the Website, you are responsible for maintaining the security of your account and/or profile, and you are fully responsible for all activities that occur under your account and/or profile, and any other actions taken in connection with your account and/or profile.  You must not describe or assign keywords to your profile in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others.  HelenMeetsTroy.com may change or remove any user content that it considers in its sole discretion inappropriate or unlawful, or otherwise likely to cause HelenMeetsTroy.com liability or which possibly may harm the interests of another person.  You must immediately notify HelenMeetsTroy.com of any unauthorized use of your account or any other breaches of security.

HelenMeetsTroy.com will not be liable for any representations, acts or omissions by you, including any damages of any kind incurred as a result of such representations, acts or omissions.

Responsibility of Users/Members

If you post material (or allow any third party to post material) to the Website, including but not limited to text, questionnaire answers, graphics, images, pictures, audio files, video, links, or any other data entry hereinafter referred to as (“Content”) , you are entirely responsible for any harm directly or indirectly resulting from that Content.  By making Content available, you represent and warrant that:

  • the downloading, copying and use of the Content will not infringe on the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
  • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or potentially harmful or destructive content;
  • the Content is not spam, is not machine or randomly generated, and does not contain commercial Content including but not limited to Content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing), or creating false identities to trick people (such as cat-fishing), or misrepresenting personal characteristics or facts or pictures;
  • as a user/member you agree not to use the Website for any commercial purpose without the express consent in writing in advance from HelenMeetsTroy;
  • the Content is not pornographic, does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party.

By submitting Content to or through HelenMeetsTroy, you grant HelenMeetsTroy and its affiliates an irrevocable, world-wide, royalty-free, and non-exclusive license in perpetuity to access, read, search, use, reproduce, adapt and publish the Content.

All of the foregoing constitute representations and warranties to HelenMeetsTroy by the user/member.

Without limiting any of those representations or warranties, HelenMeetsTroy has the right (though not the obligation) to, in its sole discretion (i) refuse or remove any Content that, in HelenMeetsTroy’s sole discretion, violates any of its policies or is or may be in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in HelenMeetsTroy’s sole discretion.  HelenMeetsTroy will have no obligation to refund of any amounts previously paid.

Payment and Renewal.

General Terms

The Website is free for users, but does not allow users to communicate other than sending “Winks”, until a user purchases any monthly membership package (“Membership”).  A Member is a user who has purchased a Membership.  A Membership allows the member to communicate (email, instant message, video chat, voice chat) with others on the Website.  Members may contact users, but users cannot see or hear the content of the message until they become a member.

By selecting an upgrade to Membership you agree to pay HelenMeetsTroy the monthly subscription fees indicated for that Membership.  Payments will be charged on a monthly basis as described on the Website.  Membership fees are not refundable.

Automatic Renewal

You must notify HelenMeetsTroy before the end of your Membership period in order to cancel your Membership, otherwise your Membership subscription will automatically renew at the same terms and fees of your existing Membership.  If you do not cancel prior to renewal, you authorize HelenMeetsTroy to collect the annual, semi-annually, quarterly, or monthly subscription fees for that Membership (as well as any taxes).  The automatic renewal will be charged to any credit card or other payment mechanism on record for you.  Memberships can be canceled at any time by calling the Customer Service number located on the Website.  HelenMeetsTroy will send out a notice in advance of the automatic renewal to the email address on file, and the Member is responsible for checking their email for such notices.

Cancellation Policy

If you wish to cancel your subscription you must call Customer Service using the phone number located on the Website.  No refunds will be given upon termination.  Members can cancel at any time prior to renewal.

Responsibility of Website Visitors

HelenMeetsTroy may not review all of the Content posted to the Website, and is not responsible for any Content, its use or effects.  By operating the Website, HelenMeetsTroy does not represent or imply that it endorses the Content posted, or that it believes such Content to be accurate, useful or not harmful.  You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.  The Website may contain Content that is offensive, indecent, or otherwise objectionable, as well as Content containing technical inaccuracies, typographical mistakes, and other errors.  You may not copy any Content or other material from the Website.  HelenMeetsTroy disclaims any responsibility for any harm resulting from the use of the Website, or from any downloading by those visitors of Content there posted.

Content Posted on Other Websites

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which HelenMeetsTroy links, and that link to HelenMeetsTroy.  HelenMeetsTroy does not have any control over those non-HelenMeetsTroy websites and webpages, and is not responsible for their contents or their use by you.  By linking to a non-HelenMeetsTroy website or webpage, or displaying an advertisement of a third party, HelenMeetsTroy does not represent or imply that it endorses such website or webpage.  You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, malware, and other harmful or destructive content.  HelenMeetsTroy disclaims any responsibility for any harm resulting from your use of non-HelenMeetsTroy websites and webpages.

Copyright Infringement and DMCA Policy

As HelenMeetsTroy asks others to respect its intellectual property rights, it respects the intellectual property rights of others.  If you believe that material located on or linked to by HelenMeetsTroy violates your copyright, you are encouraged to notify HelenMeetsTroy in accordance with HelenMeetsTroy’s Digital Millennium Copyright Act (“DMCA”) Policy.  HelenMeetsTroy will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.  HelenMeetsTroy will terminate a visitor’s access to and use of the Website if, under appropriate circumstances in its sole discretion, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of HelenMeetsTroy or others.  In the case of such termination, HelenMeetsTroy will have no obligation to provide a refund of any amounts previously paid to HelenMeetsTroy.

Intellectual Property

This Agreement does not transfer from HelenMeetsTroy to you any intellectual property.  HelenMeetsTroy, HelenMeetsTroy.com, the HelenMeetsTroy logo, and all other trademarks, service marks, graphics and logos used in connection with HelenMeetsTroy, or the Website are trademarks or registered trademarks of HelenMeetsTroy or HelenMeetsTroy’s licensors.  Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties.  Your use of the Website grants you no right or license to reproduce or otherwise use any HelenMeetsTroy or third-party trademarks.

Advertisements

HelenMeetsTroy reserves the right to display advertisements on the Website.

HelenMeetsTroy does not sell personal identifying information to advertisers.

Changes

HelenMeetsTroy reserves the right, at its sole discretion, to modify or replace any part of this Agreement.  It is your responsibility to check this Agreement periodically for changes.  Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes.  HelenMeetsTroy may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources).  Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Termination

HelenMeetsTroy in its sole discretion may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice.  If you wish to terminate this Agreement or your HelenMeetsTroy account, you may simply delete your profile, and discontinue using the Website.  All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, intellectual property rights, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

The Website is provided “as is.” HelenMeetsTroy and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.  Neither HelenMeetsTroy nor its suppliers and licensors, make any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted.  You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

Limitation of Liability

In no event will HelenMeetsTroy, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; (iv) attorneys fees; or (v) for any amounts that exceed the fees paid by you to HelenMeetsTroy under this agreement during the twelve (12) month period prior to the cause of action.  HelenMeetsTroy shall have no liability for any failure or delay.  The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that: (i) your use of the Website will be in strict accordance with the HelenMeetsTroy Terms of Service and Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental jurisdiction, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

Indemnification

You agree to indemnify and hold harmless HelenMeetsTroy, its contractors, and its licensors, and their respective directors, officers, employees, affiliates and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

Miscellaneous

This Agreement constitutes the entire agreement between HelenMeetsTroy and you concerning the subject matter hereof, and may only be modified by a written amendment signed by an authorized executive of HelenMeetsTroy, or by the posting by HelenMeetsTroy of a revised version.  Except to the extent that an applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of Nevada, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Clark County, Nevada.  Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent jurisdiction without the posting of a bond), any dispute arising under or relating to this Agreement shall be finally arbitrated by and before a mutually agreed arbitration service provider located in Clark County, Nevada as provided under its rules.  The arbitration shall take place in Clark County, Nevada, in the English language and the arbitral decision may be enforced in any court having jurisdiction.  No bond will be required to be posted with respect to such preceding.  If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect.  A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.  You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions.  HelenMeetsTroy may assign its rights under this Agreement without condition.  This Agreement will be binding upon and will inure to the benefit of the parties, their successors and assigns.

The users/members of HelenMeetsTroy agree to the foregoing previsions set forth in this Agreement.

HelenMeetsTroy is a Nevada LLC located at 2360 Corporate Circle, Suite 400, Henderson NV 89074.

Privacy Policy:

This policy is intended to provide information to the HelenMeetsTroy users on what information HelenMeetsTroy obtains from its users and how that information will be used.

HelenMeetsTroy.com is a relationship website that exists for the purpose of allowing its members to meet others who may be suitable and desirable for the purpose of dating and perhaps long term relationships.

Information we gather and the purpose:

User’s supply their email, and create a username and password to start their use of HelenMeetsTroy.  The user’s personal email is used by HelenMeetsTroy to communicate with the user.  The username and password are used by the individual user to login to HelenMeetsTroy securely.  The username and password is used by HelenMeetsTroy to identify a user as the person authorized to use a particular account associated with that username and password.  A user’s username is displayed to other users to allow a layer of anonymity.  The user’s password should be an un-obvious password that is kept private and secure by the individual user.  HelenMeetsTroy is not responsible should a user’s account be accessed by others, and the security of a user’s password is solely the responsibility of the user.

HelenMeetsTroy, like any other web provider cannot guarantee that information will not be obtained through malicious efforts by hackers or others.

A principle feature of the Website allows users to review and indicate the photographs of other users that they find attractive/unattractive so that the website can learn a user’s preferences and better organize the user’s matches.  A user’s selection of attractive or unattractive is not shared with any other user.  The Website also uses questionnaires to obtain interest, personality, and other personal characteristics for the purpose of comparing those characteristics with the characteristics of other members in order to determine potential appropriate matches and recommendations.  The website also obtains from it’s users, photographs in order to populate the user’s profile and for use in the operation of the attractive/unattractive site feature.

For users who desire to become a member, payment information is requested by the website.  HelenMeetsTroy through its credit card processors is “Payment Card Industry” (PCI) compliant to provide its members with payment security that meets industry standards.  Like most other web providers HelenMeetsTroy also collects information about our users’ use of the site for a better understanding of the users’ needs and to improve customer service.  The payments are deducted on a monthly basis depending on the term of membership chosen.  No payment card information other than the amount of the payment, the monthly membership chosen, payment dates, billing address, and the user to attribute the paid membership status to, are disclosed to HelenMeetsTroy.

Disclosures to other users:

Parts of the questionnaire are used to populate the user’s profile, and everything displayed in a user’s profile can be seen by other users.  Some sections of the questionnaire are used exclusively by HelenMeetsTroy for matching users and will not be displayed in their profile.

Any pictures uploaded by a user are displayed on their profile and viewable by others.

Users and Members guarantee that they have a right to use images they post and hereby grants that unrestricted right to HelenMeetsTroy.  If you have any doubts as to whether or not you have the rights to any photograph, you make take a photo of yourself (a “Selfie”) and use that photograph.

Once a user becomes a paying member they gain communication access to other members including Instant Message, Email, Video Chat and Voice Chat.  The typed communications are stored by HelenMeetsTroy.  The video and audio of video chat and voice chat is not kept by HelenMeetsTroy.

Non-paying users’ profiles, communications, and any other data may be deleted by HelenMeetsTroy after substantial inactivity.

Any information stored and in the possession of HelenMeetsTroy will be made available to governmental authorities as required by law.

The users/members of HelenMeetsTroy agree to the foregoing limitations and terms and conditions set forth in this Agreement.

This Privacy Policy is a part of the Terms of Services agreement and is incorporated therein.

The Terms of Service was posted on February 15, 2015.